Website terms & policies

Terms and conditions

Please read these Terms of Service, our Privacy Policy, and our Cookie Policy carefully before using this site. These terms tell you the rules for using this website.

Contents

Terms of Service

Last Updated: 9 June 2022

Who we are and how to contact us

This site is owned and operated by Helical Levity Limited, of The Old Bull Pens, Sezincote, Moreton-In-Marsh Gloucester, GL56 9AW. To contact us, please email support@cyberstart.com.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

We may make changes to these terms

We amend these terms and our policies from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We are not responsible for the websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

How we may use your personal information

We will only use your personal information as set out in our Our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to pages on our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

Our site must not be framed on any other site.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact support@cyberstart.com.

Acceptable use

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
  • We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Contact us

If you have any queries related to this site, CyberStart, our services, or the Cyber Discovery programme, please contact us on support@cyberstart.com.

Privacy Policy

Last Updated: 9 June 2022

CyberStart is committed to protecting your privacy and complies with the principles of the relevant data protection regulations. We are committed to ensuring that your data is handled properly and any information we hold is stored securely and used in a lawful and ethical way. This policy relates specifically to your use of these Cyber Discovery webpages.

This Privacy Policy explains when collect data, why we collect it, how it is used, who has access to it, and how long it is kept for. By using this website, you consent to CyberStart processing your data.

Who is holding your data

CyberStart is owned and operated by Helical Levity Limited of The Old Bull Pens, Sezincote, Moreton-In-Marsh, Gloucester, GL56 9AW. Your data is collected and managed by Helical Levity Limited. We are what is called a 'data controller'.

What information do we collect and how will it be used

We only collect very minimal information from you in relation to your access to our website.

  1. Data from Cookies

We use cookies on our website for the purposes of understanding how visitors found and use our website.

Our security and your data

We are committed to keeping your data secure. We have put suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect.

If you have any questions about security please contact us at security@cyberstart.com.

Your data and your rights

CyberStart is committed to supporting your data rights. If you have questions about your data rights, please contact us on support@cyberstart.com and ask to be put in touch with our Data Protection Officer.

How you can withdraw consent for us to hold your data

You can change your mind at any time about how we contact you, how we process your information, or ask us to stop contacting you altogether by emailing us on support@cyberstart.com.

We will be proactive in keeping our records up to date and will aim to action all changes to communication preferences within 30 working days.

Additional information

If you would like to know more about our data processing, or have any queries regarding the content of this notice then please contact us at support@cyberstart.com and we will be happy to provide you with any further information that you require.

Please note that CyberStart may change this notice by updating this page.

Contact us

If you have any queries related to this site, CyberStart, our services, or the Cyber Discovery programme, please contact us on support@cyberstart.com.

Cookies Policy

Last Updated: 9 June 2022

CyberStart uses cookies as part of the delivery of these webpages. By visiting these webpages you agree to the use of Essential Cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with might use cookies on the service, your choices regarding cookies and where you can find further information about cookies.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you, makes your next visit easier and renders the service more useful to you.

Cookies can be either 'persistent' or 'session' cookies. Persistent cookies may remain on your hard drive until you erase them or they expire. Session cookies are temporary cookie files, which are erased when you close your browser.

Essential Cookies

We use our Essential Cookies to provide anonymous analytics for us to understand where critical site improvements should be made. These Essential Cookies are provided by a third-party, Google Analytics, and allow us to monitor the usage of and errors shown by this site.

Optional cookies

There are no optional cookies currently active on these webpages.

From time to time, we may add optional cookies. When we do, we will update our Privacy Policy and Cookies Policy, and provide you with a mechanism of opting-out of any optional cookies we use.

Contact us

If you have any queries related to this site, CyberStart, our services, or the Cyber Discovery programme, please contact us on support@cyberstart.com.